Financial Privacy Notice

Governing State: Tennessee
States of Operation: Tennessee and Georgia

WHAT THIS NOTICE COVERS

Financial companies choose how they share your personal information. Federal law requires us to explain how we collect, share, and protect your personal information. Federal law also gives you the right to limit certain types of information sharing. This notice describes our privacy practices.

INFORMATION WE COLLECT

The types of personal information we collect depend on the products and services you have with us. This information may include:

- Social Security numbers

- Dates of birth

- Financial account numbers

- Investment allocations and balances

- Income and net worth information

- Beneficiary information

- Insurance policy information

- Transaction history

- Contact information

We collect this information when you:

- Apply for insurance or investment products

- Open or maintain accounts

- Provide financial or personal information

- Enter into a financial planning or advisory relationship

- Communicate with us electronically

- Upload documents through our secure client portal

- We do not store health or medical information unless required by law for specific insurance applications.

HOW WE PROTECT YOUR INFORMATION

We maintain physical, electronic, and procedural safeguards designed to protect your personal information.

These safeguards comply with applicable federal and state standards and include:

- Secure client portal access

- Password-protected systems

- Encryption technologies

- Role-based access restrictions

- Supervisory oversight

- Broker-dealer compliance controls

We retain client records in accordance with regulatory requirements. Records may be retained indefinitely unless deletion is requested and permitted by law.

HOW WE SHARE INFORMATION

We do not sell your personal information.

We do not share your information for marketing purposes.

We do not share your information with non-affiliates to market to you.

We only share personal information as necessary to:

- Process transactions

- Maintain and service accounts

- Respond to court orders or legal investigations

- Fulfill regulatory obligations

- Complete applications or required account setup

- Sharing for these purposes is permitted by federal law and is necessary to provide financial services.

YOUR RIGHTS

Federal law allows you to limit certain types of information sharing. However, you cannot limit sharing that is necessary for everyday business purposes, regulatory compliance, or legal obligations.

Because we do not share information for marketing or affiliate marketing purposes, there is no additional sharing for you to opt out of.

REGULATORY INFORMATION

ONE FAMILY FINANCIAL, LLC operates under applicable state and federal regulations and works with a supervising broker-dealer. Information sharing may occur as required by securities regulations, insurance regulations, or supervisory requirements.

CONTACT INFORMATION

If you have questions about this notice, please contact:

ONE FAMILY FINANCIAL, LLC
1335 Mackey Branch Dr. Suite 103A, Chattanooga, TN 37421
Phone: (423) 710-2009
Contact Page: onefamilyfinancial.com/contact

What are your office hours?

Mon–Fri 9:00 AM–5:00 PM. Closed Saturday and Sunday.

Do you offer virtual meetings?

Yes. We offer secure, mobile-friendly video meetings by link.

How soon will someone respond?

During business hours, we typically respond within 24 hours or less.

Do you serve clients in North Georgia?

Yes. We work with clients in the Chattanooga area and North Georgia, including Fort Oglethorpe, Ringgold, and Dalton.

Where is your office located?

1335 Mackey Branch Dr. Suite 103-A, Chattanooga, TN 37421. Click here for directions to One Family Financial >

1335 Mackey Branch Dr Suite 103-A, Chattanooga, TN 37421, USA

One Family Financial

Mailing Address:

516 Chestnut St. STE 100

Chattanooga, TN 37402

  • 1335 Mackey Branch Dr. Suite 103-A

    Chattanooga, TN 37421

Building Trust from Generation to Generation

Financial Services in Chattanooga include:

Location

1335 Mackey Branch Dr Suite 103-A, Chattanooga, TN 37421, USA
One Family Financial, LLC BBB Business Review

Copyright 2026. One Family Financial. All rights reserved.